By Maike Gohl (Partner),
and Chantelle Gladwin-Wood (Partner)
29 October 2025
By Maike Gohl (Partner),
and Chantelle Gladwin-Wood (Partner)
29 October 2025
INTRODUCTION
Imagine that you own a building that you rent out. Imagine it is highjacked and the best lawyers in the country tell you it will take at least 2 years (or longer) to “rehabilitate” and evict the hijackers. You might be a Body Corporate or Home Owner’s Association in the same position. Are you expected to indefinitely continue to “foot the bill” for the supply of water and electricity to the property and carry that liability, whilst the tenants or hijackers benefit from your loss, whilst you are trying your very best to move the machinery of the law along to evict/rid the property of hijackers?
This article examines the possibility of a landlord saving on water and electricity costs in the scenarios contemplated above by asking the court to cut off the water and/or electricity supply to the property.
This kind of request is typically only controversial in circumstances where the owner is not the occupier of the property at the time that the request for disconnection is made. In order to discuss the legal issues at play when making such a request it is necessary to distinguish between two different scenarios: the first where the property is occupied by a tenant, and the second where the property is occupied unlawfully by squatters.
LAWS THAT PROTECT OCCUPIERS
If the occupier is a residential tenant and is lawfully occupying the property (i.e. is a tenant in occupation of the property with the permission of the landlord) then the Rental Housing Act will apply. This Act provides, in the regulations promulgated thereto, that it is unlawful for a landlord to restrict or terminate the supply of services such as electricity and water to the property, for any reason without an order of court (save that the landlord may, in certain circumstances, terminate or restrict the supply if it is necessary in order to carry out maintenance or repairs to the property). It is important to remember that this only protects occupiers who are in occupation of the property by virtue of a lease – with the consent of the owner – and only residential tenants.
Our common law also recognises that residential tenants have the right not to be unlawfully deprived of the supply of electricity and water at the property, where they are in peaceful undisturbed possession of the supply to the property. This means that cutting off the supply to a residential tenant without that tenant’s consent and without a court order, could constitute unlawful action on the part of the landlord – known as spoliation.
The next important law to consider is an Act called PIE (The Prevention of Illegal Eviction from and Unlawful Occupation of Land Act). PIE protects all occupiers of residential property, regardless of whether the occupier is there lawfully or not – in other words regardless of whether the occupier has the consent of the landlord to occupy the property in terms of a lease, or if the occupier is an unlawful occupier who is occupying with the landlord’s consent and/or knowledge. This Act provides that a person cannot be evicted from their home without an order of court that is just and equitable considering all of the relevant circumstances. This Act is based on sections 25 and 26 of the Constitution which also provide that no person may be evicted from their home without an order of court. PIE prescribes a relatively lengthy and costly procedure that must be followed by a landlord in order to lawfully obtain a court order evicting a tenant from a residential property. Both PIE and the RHA were created in order to give effect to the constitutional right to housing as enshrined in our Constitution. PIE only applies to urban land; rural land is dealt with in terms of a completely different act known as ESTA (the Extension of Security Act). For the purposes of this discussion, however, the same principles come out of ESTA as do out of PIE.
It is important to remember that PIE (which relates to evictions) applies regardless of whether the occupier of the property is lawful or not, as does the Constitution. It is absolutely critical to the issue at hand to appreciate that PIE does not deal at all with the obligation of a landlord to supply services to a property, nor does it deal in any shape or form with the disconnection of those services. This is because the disconnection of services to a property is already regulated the Rental Housing Act and by the common law.
COMMON LAW OF SPOLIATION
The common law provides that if a property owner or any other person unlawfully disconnects the supply of services to a property (and by unlawfully here, it is meant without a court order or without the consent of the occupier), this is unlawful and constitutes spoliation (the unlawful deprivation of the supply). This will entitle the occupier to obtain a court order to restore the supply of the services to the property immediately. Our law frowns on self-help, and equates it to vigilantism, and thus regards a landlord’s action in depriving the occupier of the supply of services without the occupier’s consent (or without a court order) as being unlawful – it doesn’t matter for the purposes of this enquiry whether the occupier is paying rent or not, because the law is only looking at the issue of whether the landlord acted without the consent of the occupier or without a court order, when dealing with the deprivation.
The object of the law that protects the possession of electricity/water supply in this regard (called the Mandament van Spolie) is to restore the status quo (meaning to reinstate the supply as quickly as possible) and then allow the landlord and the occupier to properly ventilate the dispute that led to the disconnection of services before a court at a later date. The idea is that the landlord cannot be allowed to take the law into his own hands, deprive the occupier of the supply, and in that way force the occupier out before a court has actually dealt with the dispute between the parties – namely in the eviction application to follow. The landlord can’t be permitted to find a “back door” to evict the occupier and thereby negate the purpose of the law that regulates how people are evicted.
OTHER IMPORTANT LEGAL CONSIDERATIONS
CONSTITUTIONAL RIGHTS – OCCUPIERS
An occupier has a constitutional right not to be unlawfully deprived of their home, which means that a person can only be evicted from their home with an order of court which is granted only when it is just and equitable in the circumstances to do so. Occupiers of a property are also entitled to a basic supply of water at the property if this is necessary to maintain public health and hygiene, in terms of the Water Services Act. They might also be entitled to free water in terms of a basic supply based on the tariffs and/or bylaws and/or policies of the municipality concerned.
For example, in the Johannesburg municipal district, households are entitled to the supply of 6 free kilolitres per month. At present, there is no right to free electricity in our law, although it could potentially be argued that the right to receive the supply of electricity at a residential property forms part of the right to housing (one must remember here, however, that the right to receive the supply does not necessarily mean the right to receive that supply for free).
CONSTITUTIONAL RIGHTS – OWNERS
A property owner has the constitutional right to not be arbitrarily deprived of his property. This is open to interpretation and could apply to countless scenarios, in which a landlord is being deprived of some or other aspect of his or her property or any one or more rights that would ordinarily flow from the ownership of that property. If the owner can show that the deprivation is arbitrary within the meaning of the Constitution (meaning that the reason for the deprivation is not reasonable or rational in the circumstances, or that the harm caused by the deprivation is not proportional to the object sought to be achieved by the deprivation itself) then the property owner will have proven that his constitutional right to property has been infringed, and would be entitled to some sort of relief from the court.
CONSTITUTIONAL OBLIGATIONS TO SUPPLY SERVICES
There is no obligation in our law on a landlord to supply free services to a tenant or unlawful occupier and the only obligation that exists in our law for service delivery and the supply of free services lies squarely on the shoulders of the municipality or the Water Department concerned.
SUMMARY – WHAT DOES THE ABOVE ALL MEAN? (WITH AN ADDED SPRINKLE OF OUR OPINION IN THIS REGARD).
THE CTB CASE
In this case, a property owner requested that the supply of services to a property that was unlawfully occupied be disconnected in November 2014. The owner filled in the prescribed form required by the municipality and the delivery and acceptance thereof was confirmed by the municipality. However, despite the owner’s best efforts over a period of 4 years the municipality failed or refused to disconnect the supply of services to the property.
Due to the nature of the eviction proceedings (the building had been hijacked and the tenants opposed the eviction proceedings at every step) it took the owner more than 3 years to obtain a court order evicting the unlawful occupiers. At the time, that the eviction eventually took place, the municipality had still not disconnected the services supplied to the property.
In light of this, the owner launched court proceedings against the municipality to compel it to write off or reverse all amounts that were billed to the owner after the request for the disconnection of services was done (for water and electricity charges), as they would not have been billed to the owner, had the municipality complied with its duty to terminate the supply of services as applied for by the owner. In its defence the municipality raised various scenarios in terms of which it would not have been able to disconnect the supply to the property and /or where same would have been problematic. Its strongest defence was that if it had disconnected the services at the property, it would have amounted to spoliation and the unlawful occupiers could have brought an urgent spoliation application to have the services reconnected. However, the owner argued that as the municipality failed to comply with the disconnection completely, it cannot hypothesise as to what would have happened and must therefore accept that it did not happen.
The court agreed with the owner of the property and accordingly ordered the municipality to write off all water and electricity consumption charges that were consumed from the date that the notice to disconnect was delivered to the municipality up to the date of the eviction of the unlawful occupiers. This, to a certain extent, confirms that the court agrees that a municipality can and must disconnect the consumption services of an owner at their behest, failing which the municipality will be liable to bear the burden of the cost of same.
EMALAHLENI LOCAL MUNICIPALITY V LEHLAKA PROPERTY DEVELOPMENT (PTY) LTD²
In this case, the question again arose whether or not a municipality has the duty to disconnect services, where requested to by a land owner, or where the service delivery agreement between the municipality and the owner had been cancelled, whether it can continue to hold the owner liable for the services delivered, if no termination takes place, or could refuse to terminate the agreement, because of a special “cluster relationship” between the property owner, the municipality and the occupiers of the property. In this case is was found that:
“there exists no public law relationship between Lehlaka and the unlawful occupiers. That there may be one between the Municipality and the unlawful occupiers to provide basic services does not mean that the unlawful occupiers have a direct and substantial interest in the dispute as to whether Lehlaka has a right to terminate its consumer agreement with the Municipality. Or, as the Municipality contends, whether it has a discretion not to accept the termination.”
The court further found that “The first point to be made is that there is no constitutional or other legal obligation on a private property owner to pay for electricity consumed by unlawful occupiers. There is no legislation that provides for this and insofar as it may be suggested that the Constitutional Court has imposed such a duty, this is based on a misunderstanding of the authorities. If Lehlaka owes no duty to supply electricity to the unlawful occupiers in discharge of a public duty (and has no private law duty to do so), then whether or not the contract between Lehlaka and the Municipality is terminated, gives rise to no legal interest by the unlawful occupiers in that dispute.”
“If the unlawful occupiers have a right to electricity as a component of their constitutional right to basic services, then this is an obligation to be borne by the Municipality. To find otherwise would be to make private citizens responsible for the State’s constitutional duties. The notion of a ‘special cluster of relationships’ does not translate into imposing obligations on private individuals, nor does it convert a contractual relationship into an administrative one”.
The Honourable Siwendu AJA stated that the “only a Municipality singularly bears the outward administrative law obligation in its dealing with its citizens. Those obligations may not be transferred unless the Municipality contracts with a third party to perform municipal services on its behalf. Secondly, private citizens …. cannot act administratively and have no reciprocal administrative duties in their dealings with the Municipality in law.“
In other words, the Honourable Siwendu was setting out that a municipality cannot transfer its obligations in respect of service delivery to citizens within its jurisdiction, to a third party like a property owner.
This means that a municipality cannot argue that it will not disconnect the services to a property and cease holding the property owner liable for the said services, because of the potential infringement on the occupiers rights. Should the municipality in question wish to continue to provide services to the property, because of those rights, it is solely its responsibility to provide those services and bear the cost thereof. It cannot, in such an instance, pass that cost onto the property owner, who has requested the disconnection of services, or the termination of its consumer agreement in respect of those services.
CONCLUSION
In a legal landscape where legislation makes it increasingly difficult for landlords to lawfully evict tenants and unlawful occupiers, and in an economic environment where many people are finding it hard to make ends meet as a result of (amongst other things) the increased costs of service supply (such as electricity and water), many landlords are finding that the continued cost of the supply of services to an unlawfully occupied (or even a lawfully occupied property where the occupiers are not paying for those services) is financially ruinous.
In the authors’ view a property owner is entitled to request that the municipality disconnect the supply to a property where it is unlawfully occupied and the occupiers never had a lease to begin with, without a court order, (or where there once was a lease but it has now been cancelled and the occupiers are refusing to vacate) provided that the owner follows the prescribed and reasonable procedures to request disconnection from the municipality, or requests for the termination of its consumer agreement with the municipality.
The position regarding the situation where there once was a lease that was subsequently cancelled or expired, is less clear, but still arguably the same. The municipality will be entitled to continue the supply on its own dime should it deem this necessary, but a municipality is not entitled to deny an owner a disconnection merely because the property is occupied. Further, where a municipality completely ignores the request for disconnection, without any feedback whatsoever, it can at a later stage, once the unlawful occupiers have been evicted, be compelled to write off any charges in relation to the consumption charges that ought not to have been supplied in the first place. This may result in savings of hundreds of thousands or even millions to landlords who have been forced to endure years of municipality charges as a result of protracted eviction proceedings.
¹(620/2024) [2025] ZASCA 142 (01 October 2025)
²(600/2022) [2023] ZASCA 138 (25 October 2023)